Welfare Department


About Us

The City of Nashua Welfare team promotes, protects, and preserves the health and well-being of Nashua's residents by helping individuals and families achieve self-sufficiency through direct assistance or referrals to community resources in order to meet basic needs. The goal of the Welfare Program is to have universal access for individuals and families to connect to necessary resources and services so everyone in our community can thrive and prosper.

General Assistance

The City of Nashua Welfare team provides interim assistance for residents in need through a voucher system. Assistance is available with rent, food, utilities, and medication. Each applicant is interviewed confidentially to review household circumstances and eligibility for assistance.


Key Terms

Emergency Shelter

Any facility with overnight sleeping accommodations, the primary purpose of which is to provide temporary shelter for the homeless in general or for specific populations of the homeless.

Safe Haven

A Safe Haven is a 24hr/7 days a week community-based early recovery model of supportive housing that serves hard-to-reach and hard-to-engage individuals with severe mental illness and/or substance use disorders.

Transitional Housing

A project that is designed to provide housing and appropriate supportive services to homeless persons to facilitate movement to independent living within 24 months, or a longer period approved by HUD.

Greater Nashua Continuum of Care

The Greater Nashua Continuum of Care (GNCOC), formalized in 1995, includes the City of Nashua and nine surrounding communities in Hillsborough County. The general purpose of the Continuum is to apply for funding for programs and services to address homelessness.

Coordinated Entry

If you are experiencing homelessness in Nashua, you should contact the Coordinated Entry Line at 1-844-800-9911. They will complete an assessment and refer you to the appropriate agency for assistance. You may also contact NH 2-1-1 (Dial 211 in NH) for possible homeless resources outside of Nashua.

Point in Time Count

The Point-in-Time (PIT) Count is a count of sheltered and unsheltered homeless persons on a single night in January.


Source: American Community Survey, Table S2301

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