Community Services Department

About Us

Our Community Services team facilitates access to programs and services that develop resiliency, promote healthy behaviors, and safeguard the health of the Greater Nashua Public Health Region (GNPHR) through partner engagement and collaboration. The goal of Community Services is to engage regional stakeholders to promote, protect, and preserve our community.  

Greater Nashua Public Health Network Services

The mission of the Greater Nashua Public Health Network (GNPHN) is to facilitate access to programs and services that develop resiliency, promote healthy behaviors, and safeguard the health of the Greater Nashua community through partner engagement and collaboration. The GNPHN is one of 13 Regional Public Health Networks across the state, each serving a defined Public Health Region.

The GNPHN serves the Greater Nashua Public Health Region (GNPHR), including the City of Nashua and the surrounding towns of Amherst, Brookline, Hollis, Hudson, Litchfield, Lyndeborough, Mason, Merrimack, Milford, Mont Vernon, Pelham, and Wilton. The GNPHR has a population of approximately 208,000. 

Public Health Emergency Preparedness

Public Health Emergency Preparedness (PHEP) brings regional partners together to be better prepared to respond to large-scale public health emergencies within our community. The focus is to coordinate with key stakeholders to develop comprehensive community preparedness and response plans to be able to effectively mitigate and respond to the impacts of a large scale public health emergency.

Public Health Advisory Council

The Greater Nashua Public Health Advisory Council (PHAC) is a network of organizations and individuals that work collaboratively to improve the health of the Greater Nashua Public Health Region and its residents.The PHAC advises, and is advised by, partners on matters related to public health including the development of regional public health priorities and improvement plans based on community health and resource assessments. The PHAC helps guide implementation of programs, practices, and polices. In turn, convening a PHAC helps to expand the capacity of the Public Health Network and their capabilities to best serve the community.

Community Health Assessment (CHA)

A Community Health Assessment (CHA) is a process through which you gain a better understanding of the health concerns and needs of the community by identifying, collecting, analyzing, and disseminating information on the community’s assets, strengths, resources, and needs. It includes information on risk factors, quality of life, morbidity, and mortality, social determinants of health, and health equity. It also includes information on how well the public health and healthcare systems provide services. 

The overarching goal for the CHA is to engage community members, identify emerging issues, and set the foundation for future programming in the the Greater Nashua Public Health Region (GNPHR). The City of Nashua Division of Public Health and Community Services' (DPHCS) CHAs include data on the City of Nashua, GNPHR , and State of New Hampshire.

2020 Greater Nashua CHA

The 2020 Greater Nashua CHA is the fourth comprehensive CHA conducted by the Nashua DPHCS and their Public Health Advisory Council partners. It is a product of the dedication and collaboration of over 33 organizations, programs, and City departments serving the GNPHR. Like the previous CHAs, this data from the assessment will be used to prioritize health issues, develop goals and strategies to improve health outcomes, and implement evidence-informed initiatives to make our community a healthier place to live, work, and thrive. The 2020 CHA is completely online as a live, interactive document. Click below to access the full report!

Community Health Improvement Plan (CHIP)

A Community Health Improvement Plan (CHIP) uses the results of a Community Health Assessment (CHA) to set goals and objectives for addressing a community’s most pressing health needs. CHIPs can be used to secure funding and organize resources needed to address identified needs. Since 2010, the City of Nashua Division of Public Health and Community Services (DPHCS) has worked with community agencies, partners, and members in a collaborative planning process that has resulted in three completed CHAs (2011, 2014, and 2017) and three CHIPs (2012-2015, 2015-2018, and 2018-2021).

The 2021-2024 Greater Nashua CHIP is the fourth consecutive CHIP, based off the 2020 CHA. The Greater Nashua PHAC Executive Committee and CHIP Planning Team chose the below health priority areas for the 2021-2024 CHIP based on the 2020 Greater Nashua CHA.

Substance Misuse

Substance Misuse Prevention (SMP) focuses on education and awareness with our community to understand the prevalence and increase protective factors against Substance Use Disorder. The Substance Use Disorder Continuum of Care (SUDCoC) represents the ideal integrated framework that covers Prevention, Promotion, Intervention, Treatment, and Recovery. 

In 2007, the State of New Hampshire launched a progressive Regional Network System for alcohol and drug misuse prevention. The Greater Nashua Prevention Network, also known as Beyond Influence, was created through this statewide initiative to deliver comprehensive, multi-level, data driven, community based prevention to the Greater Nashua Pubic Health Region (GNPHR). 

Beyond Influence

Beyond Influence believes that by promoting healthy choices and habits while simultaneously dispelling the common misconceptions surrounding drinking, smoking and substance use, we, as a community, will provide our population with the tools necessary to say ‘no’ and avoid the numerous pitfalls and dangers associated with substance use.

Beyond Influence seeks to create an environment where all youth and young adults receive support from their families, social networks and communities to achieve their maximum potential. We serve and support the New Hampshire communities of Amherst, Brookline, Hollis, Hudson, Litchfield, Lyndeborough, Mason, Merrimack, Milford, Mont Vernon, Nashua, Pelham, and Wilton. 

By engaging community members in a coordinated effort to promote behaviors that measurably improve the health and well being of our youth and young adults, Beyond Influence seeks to prevent the abuse of alcohol, tobacco, and other drug and substances. Beyond Influence seeks the participation of individuals, organizations, businesses, schools, legal system representatives, teens, young adults and their families in a concerted effort to dispel misconceptions surrounding substance abuse and promote positive social norms among youth. Get involved and stay connected by following Beyond Influence on Facebook.

Mayor's Opioid Task Force (MOTF)

MOTF is diverse group of committed individuals led by Mayor Jim Donchess of Nashua, who have a passion and vision to create change and make an impact on the current opioid problem in Nashua and beyond. We expect to achieve success in our efforts by working collaboratively using an approach that incorporates a shared vision, a common agenda, a shared system of measurement, mutually reinforcing activities, and continuous communication. The backbone of support for the MOTF will be the City of Nashua, through the Office of the Mayor and the Division of Public Health and Community Services.  This model, referred to as a “collective impact” model, uses a community-wide approach to tackle the difficult health issue of opioid addiction that plagues our communities.

Check out the pages below for local Behavioral Health data. 

Community Health Workers

The Community Services Department houses several Community Health Workers who conduct outreach throughout the Greater Nashua Public Health Region (GNPHR) to build connections with our Black, Indigenous, and Other People of Color (BIPOC) populations and improve access to care. 

Our Community Health Workers are involved in a multitude of community projects, ranging from COVID-19 vaccination and testing to lead and asthma services. Community Health Workers also work to make public health materials available and accessible to people of all languages, races, and ethnicities. 

For more information on Community Health Workers, check out our webpage here. 

Public Health Strategy

The City of Nashua Division of Public Health and Community Services (DPHCS) is the chief public health strategist for the Greater Nashua Public Health Region (GNPHR), and engages in a variety of strategic initiatives. These initiatives include the Community Health Improvement Plan, the Community Health Assessment, Strategic Planning, Performance Management and Quality Improvement, Workforce Development, Leadership Development, and other strategic initiatives. 


Epidemiology is the branch of public health that focuses on investigating patterns of disease and measuring the health of a community. A key function of epidemiology is to collect data through surveillance and reporting systems to look for trends and patterns of disease in the community. Data can highlight both the existence of problems and opportunities for improvement. It can also guide local action in support of policy changes and improve programs’ effectiveness. It also helps users prioritize needs, mobilize local resources, tap state and national resources, and act on opportunities to promote health. 

Community-Based Data Surveillance & Sharing

Data surveillance, monitoring, and sharing is a large component of local epidemiology. During the COVID-19 pandemic, local data was collected and reported on a consistent basis. Check out the COVID-19 page below for more information. 

Community-Based Research

We are committed to using and sharing data to ensure positive outcomes at the program and population level with a health equity lens. We use gathered information to design, target, and evaluate programs that meet specific community needs.

On a three year cycle, the Nashua DPHCS conducts four primary data collection research projects, two of which collect qualitative data and two of which collect quantitative data. For the 2017-2020 data collection cycle, the Community Portrait and Community Conversation community-based research projects were completed and reported out on in the 2020 Community Health Assessment. 

Check out the primary data collection projects conducted by the City of Nashua DPHCS below. 

Health Promotion & Communication

Health promotion is a proactive approach to health that various strategies to promote prevention for a healthy lifestyle. The purpose of health promotion is to positively influence the health behavior of individuals and groups using comprehensive community-level interventions that are aimed to influence the environment in which people live, work, and learn. These systemic strategies to improve health knowledge, attitudes, skills, and behavior.

The main activities of health promotion at the City of Nashua Division of Public Health and Community Services (DPHCS) focus on conveying health information in a way that can be easily understood and adopted by all individuals to create healthier communities. A health equity approach is also used to ensure all materials are translated into the languages most used in the Greater Nashua Public Health Region (GNPHR).

Activities include: 

• Creating trainings, presentations, flyers, advertisements, conference materials, bus ads, billboards, and educational print materials

• Writing press releases

• Researching best practices for projects

• Maintaining the DPHCS website and social media presence

• Hosting and attending community outreach events and conferences

• Branding programs to improve visibility

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Do you have questions or comments about the information on this site? Contact us. 

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