COVID-19 Resource Center
Shelby County, TN

About the Resource Center

The Shelby County Health Department is committed to providing our community with the most accurate information about Coronavirus Disease 2019, known as COVID-19. 

This page will provide links to reputable information, and resources, as well as specific local guidance. Please share this page with others in the Shelby County community.

COVID-19 Call Center
833-943-1658
Available to take calls 8:00am-4:30pm Monday-Sunday

COVID-19 Updates

For more information from the TDH, CDC, or WHO 

click on the icons below to go to the organization's COVID-19 webpage.

COVID-19 Testing Sites

Please Note: Testing for COVID-19 is now available at no cost for anyone experiencing even mild symptoms. Testing sites are located throughout Shelby County.  If you suspect that you have been exposed to someone who has confirmed COVID-19 and are experiencing mild to moderate symptoms, please call your healthcare provider, the Shelby County COVID-19 hotline: 833-943-1658, or contact one of the available testing sites to make an appointment. 

Do not show up to a doctor’s office or healthcare center for COVID-19 testing unless you were instructed to do so by your provider or have an appointment. Do not show up to an emergency department for testing or treatment unless you have called ahead to notify them first. 

Click the button below for current COVID-19 testing sites. 

COVID-19 Call Center
833-943-1658
Available to take calls 8:00am-4:30pm Monday-Sunday

Information for Healthcare Providers

If you have a patient you suspect has COVID-19 call 833-943-1658 or Tennessee Department of Health 615-741-7247For information on submitting specimens visit the Tennessee Department of Health COVID-19 page.

If you have a patient you suspect has COVID-19 call 

833-943-1658 or 615-741-7247

General Information & Guidelines


Personal Protective Equipment Guidelines

Information for Individuals

For answers to specific questions, call the Shelby County Health Department COVID-19 Call Center at 833-943-1658 (available to take calls 8:00am-4:30pm, Monday-Sunday).

After hours leave a message and we will return your call the next business day.

Tennessee COVID-19 Public Information Number 877-857-2945 Available 10 a.m. – 10 p.m. CST Daily

COVID-19 Call Center
833-943-1658
Available to take calls 8:00am-4:30pm Monday-Sunday

Information for the Community 

We in Shelby County should always be prepared for an outbreak in our Community. We can take measures to slow the spread of COVID-19. Decisions about community measures, such as canceling events, will be made by local officials, in consultation with the Tennessee Department of Health. 

For answers to specific questions, call the Shelby County Health Department COVID-19 Call Center at 833-943-1658 (available to take calls 8:00am-4:30pm, Monday-Sunday).

After hours leave a message and we will return your call the next business day.

Tennessee COVID-19 Public Information Number 877-857-2945 Available 10 a.m. – 10 p.m. CST Daily

Decisions about community measures, such as canceling events, will be made by local officials

Information for Businesses

For answers to specific questions, call the Shelby County Health Department COVID-19 Call Center at 833-943-1658 (available to take calls 8:00am-4:30pm, Monday-Sunday).

After hours leave a message and we will return your call the next business day.

Tennessee COVID-19 Public Information Number 877-857-2945 Available 10 a.m. – 10 p.m. CST Daily

COVID-19 Call Center
833-943-1658
Available to take calls 8:00am-4:30pm Monday-Sunday

Information For Schools

For answers to specific questions, call the Shelby County Health Department COVID-19 Call Center at 833-943-1658 (available to take calls 8:00am-4:30pm, Monday-Sunday).

After hours leave a message and we will return your call the next business day.

Tennessee COVID-19 Public Information Number 877-857-2945 Available 10 a.m. – 10 p.m. CST Daily

COVID-19 Call Center
833-943-1658
Available to take calls 8:00am-4:30pm Monday-Sunday

Guidance for K-12 Schools

Connect With Us